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National Research Center for Maternal and Child Health, Kazakhstan

Completed clinical management consultancy, 2009 - 2011

By the numbers: 

  • 500 bed public hospital
  • 340 pediatric beds
  • 160 obstetrics/gynecology beds
  • 1,200 hospital employees, with 300 physicians
  • 23+ MUVI Senior Clinical Specialists deployed
  • 40+ MUVI Masterclasses and Lectures

Changing the culture of care: MUVI clinical management

From 2009 - 2011, MUVI was selected by Vamed AG to manage the clinical activities at the National Center for Maternal and Child Health (NRCMCH), one of the six healthcare centers in Astana oper- ated by the National Medical Holding (NMH) of Kazakhstan. NRCMCH has 500 beds and nearly 1,200 employees. The scope of healthcare services provided at this hospital includes the full spectrum of women’s health, gynecology, obstetrics, and reproductive services. Aside from overall clinical man- agement, MUVI was responsible for ongoing education and training with the provision of the Chief Medical Officer and Senior Clinical Specialists from different disciplines for short- and long-term as- signments. NRCMCH is currently seeking its first Joint Commission International accreditation award.

MUVI’s primary responsibility at NRCMCH was to act as the clinical operator, ensuring optimal clini- cal management of patients and hospital governance from the clinical perspective. The Chief Medical Officer (CMO) selected by MUVI to serve at NRCMCH was responsible for onsite clinical operations and management, which included oversight of provision of care, patient safety, continuous quality improvement, diagnostics and treatment service updates, and comprehensive staff training and edu- cation. The CMO was also responsible for coordinating the onsite activities of over 23 Senior Clinical Specialist assignments.
Specific consultation areas include:

  • Women’s health (gynecology and obstetrics)
  • Pediatrics
  • Neonatology
  • Nephrology
  • Dermatology
  • Cardiology
  • Surgery
  • Laboratory medicine

MUVI solutions to improve hospital infrastructure include:

  • Patient safety approach based on Joint Commission International standards
  • Use of standard operating procedures (SOPs)
  • Regular staff training and education processes
  • Information management and medical records
  • Best infection control and hospital hygiene practices
  • Updated occupational health practices for hospital staff
  • Emergency patient response and resuscitation preparedness planning